I paid for a marketing package to span 4-7 week in its turn around with a guaranteed fan base growth of 3000. Coming up in 12 weeks, my rep from the famez won't respond to any texts or calls and makes an empty promise when I get a hold of him that the results will be delivered next week 'guaranteed'.
This has been a loop for 5 weeks now and the only work they've actually done is follow 500 people on my account... Trying to get my money back. The only time I even get a hold of my representative is when I say I want to cancel and get a refund at which point he promises everything to happen 'by the end of the week'.
Then end up talking to him roughly a week later for us to have the exact same conversation. I'm not even convinced he knows who I am he just gives the same roundabout bs every time we talk.
Product or Service Mentioned:
The Famez Customer Care.
Reason of review: Not as described.
Monetary Loss: $100.
Preferred solution: Full refund.